Services
Messaging Services are cost effective ways for businesses to handle after hour calls or when staff are unavailable. Live Operator services and voicemail are two key components of our custom messaging solutions. Did you know one third of callers to your business will not leave a message if the call is answered by a voice mail? An answering service is more than just someone answering your calls, to your customer, we are your business. Our professional staff will insure your callers are greeted by a courteous and helpful voice and will insure you receive accurate messages in a timely manner.
Virtual Office Services combine the benefits of Live Operator answering services with world class IVR (voice mail) capabilities. Callers are greeted on the first ring by an announcment in your name and have many options to choose from. They can transfer to a Live Operator for specialized services or can leave a voice message in the IVR mailbox for you. You can be notified via several methods of any new messages in the mailbox. Any messages taken by a Live Operator can be delivered via any of the many methods we offer, including patching the caller directly to you.
